I N T R O D U C I N G    O U R    P L A T I N U M   P R O M I S E

P R O G R A M

This innovative program ensures your complete satisfaction, from the minute you step into our elegant showroom, through the cordial purchase transaction to the delivery and acceptance of the vehicle--with complete transparency every step of the way. And, the program continues with the comprehensive servicing of your new car.

Long's Platinum Promise is a total-satisfaction guarantee, with concierge-level personal treatment. Respect, graciousness, straight talk--all in a most comfortable environment. You haven't bought a car in this way before, with this degree of confidence and pleasure and delight. You've entrusted us with your decision, and our return commitment to you, to meet and exceed your expectations, will remain constant. Hopefully a relationship for life.

BEST PRICE FIRST

Every vehicle we sell is value-priced, with all available rebates and incentives included upfront.

SATISFACTION

Long offers a firm, no-quibbling 30-day or 1,000-mile exchange policy on all pre-owned vehicles.*

CONFIDENCE IN COVERAGE

Oil changes, tire rotations, and more included free for the first crucial years of ownership.*

PRE-OWNED PROMISE

Free non damage-related tire replacement or repair, battery replacement, and brake replacement/repair for six months/6,000 miles.**

FREE PIT STOP

Come in between 10am and 3pm and we'll top off your fluids, fill your tires, and provide a car wash. No charge!

PERSONAL SHOPPER

Don't see the exact car you're looking for? We'll scour the country to find that perfect new or pre-owned vehicle within your budget.

COMFORT & CONVENIENCE

At Long, we do our very best to make you and your family feel at home while you shop or wait for service. We offer:

• Free Wi-Fi with private computer workstations.
• Free coffee bar and healthy snacks and drinks.
• Comfortable lounge chairs in two waiting areas, with 42" flatscreen TVs.
• Onsite loaners, shuttle, and if you need a rental, there's an Enterprise desk on the premises, too.
• Accessory boutique.
• Car wash.
• Children's play area.
• Dog-friendly environment.
• Putting green.

COMPREHENSIVE SERVICE

We employ GM- and ASE-certified technicians--including four master technicians. We use original manufacturer (OEM) parts only. Free service inspections with every visit, with free car wash, vacuum and windows. And, a concierge at your service for any questions or concerns you may have about your vehicle.

EASY TRADE-IN

No hassles, no haggling! We even offer an online tool to assure that you receive the best value for your trade-in.

EARN FREE CASH!

Refer a friend or family member to Long and we'll send you a $100 check.

READY TO GO

Upon delivery of your vehicle, you will receive a full tank of gas, a MA inspection sticker, and a special surprise!

FREE SEASONAL CHECKUPS

• Each spring, get a free cleaning, including wash, vacuum and engine cleaning.**
• Each fall, we'll inspect your tires, wipers, washer system, heater, defroster, and battery to make sure your vehicle is in tiptop shape for those New England winters.**

  * ** Some restrictions apply.    Download the brochure for more details.